The author responded with:
Where does the Torah NOT say to hang out our dirty laundry? Have you ever read Sefer Devarim? Even Parashas Bereishis? There is never any attempt in Judaism to hide ourselves from the truth of our condition and, if we are in need of repair, to change.
Yes, I have, baruch Hashem, seen payoffs from the issues that my stories have raised. Read this week's ... for a very poignant letter from a reader about how healing it is for her to read ...[name of book]
...[name of book]
brought about actual social change, which is very gratifying. If you are, indeed, sincerely arguing in favor of NOT hanging out dirty laundry, how do you propose change? How do you suggest introducing healing and developing new paths?
And I'm sorry that you find the line, "If it helps just one person, it's worth it," tiring. Firstly, there's no such thing. People are so interconnected that if one person is helped, the effects can spread to thousands. Secondly, since we are so very much the same it is nearly impossible for something to resonate within one single person.
To which I said:
Let me get this straight - you are comparing a fictionalized serial to our G-d given Torah?! (insert shocked face emoticon)
You have learned from Torah that it is a worthy activity to point out our flaws. Hmmm. Yeshaya said, "And in the midst of an unclean nation I dwell," and he was punished. As the tzaddik and prophet he was, surely he wasn't ch'v gratuitously badmouthing the Jewish people, and still, he was punished.
A new chamber of zechus was created by Rabbi Levi Yitzchok of Berditchev for seeking the good in the Jewish people and highlighting it. As the tzaddik he was, he was well aware of the mitzva of rebuke and surely fulfilled the mitzva, and yet, he teaches us to look with a "good eye" and be sure to speak well of our fellow Jews.
The focus of many laws associated with Shemiras Ha'Lashon is to avoid any derogatory remarks about one another. So indeed, not only is it not recommended that we "air our dirty laundry in public" (defined as publicly discussing personal affairs that could cause embarrassment or distress), we are enjoined to do the opposite.
In today's climate, society finds it laudable when people "tell all." This immodest attitude has crept into frum society so that people address audiences and write articles telling quite personal stories about themselves, their marriages, their lives. It's extremely popular because we find it fascinating to hear about other people and their adventures, especially when they share (too) personal details. And some people become so immersed in even the made-up stories that incredibly, a woman wrote to Mishpacha saying that a particular installment ruined her Shabbos because she was so distressed by the conduct of fictional characters!
The exception to all the above is l'toeles (for positive benefit) as defined by the Torah: to fulfill the mitzva of rebuke, for example.
I have noticed that people seem to think that discussing a problem is practically synonymous with having done something concrete to solve it. Reading about a problem, whether in a fictional or non-fictional article might make people feel good if they are grappling with that problem. Is that a valid t'oeles? I can hear where it would be valid if this person went to consult with someone and part of what they are told is that they are not alone. But I'm not convinced that presenting our foibles (and worse) to a general audience is beneficial. What consideration, if any, is given to the possibility that it will pull people down, that it will expose them to ways of life that they never considered?
There is the chilul Hashem aspect too. Do we need the "outside world" hearing how we "beat our chests" and admit our sins?
I am disappointed that you delegitimize another point of view by denigrating it as "burying heads in the sand" rather than being open to hearing that this view has some merit even if you don't think the merits are sufficiently weighty. It sounds like you think that R' Levi Yitzchok was ch'v a Pollyana.
As to how to make positive changes in our society, what did we see done in the past, over the millenia? We saw great people addressing audiences, in person or in writing, and exhorting them to observe mitzvos and avoid sin, inspiring them to love and fear of G-d. We see movements like Daf Yomi and Shemiras Ha'Lashon promoted by individuals who had the siyata dishmaya to succeed, changing frum society. I know of no positive social change that has resulted from frum fictional serial stories. I'm sure you're convinced they have been the catalyst for change but until I hear what those changes are and am convinced that nothing negative resulted, I view fictional serials for what I think they are: entertainment, diversions and/or kosher soap operas. Some frum writers insert some Torah messages but I believe that the ikar is the story. When the ikar is the Torah message, the writing is usually not particularly entertaining like in the "older mentor-young seeker" literary technique which has been used a number of times, because the writer is focused on the Torah message and not as much (or at all) on developing the story and characters.
P.S. As for non-fictional articles about sensitive issues that are purportedly written for the public welfare, there is reason to be exceedingly cautious. There is evidence that bringing certain issues (anorexia, depression) to the fore has increased harmful behavior, not minimized it.
See a previous post of mine on this subject called "Increase the Light" from Dec. 6
http://bikores.blogspot.com/2009/12/increase-light.html